By Liz Jazwiec

American magazine of Nursing 2010 ebook of the yr Award Winner!

Is it attainable to create a good crew in damaging times?

Yes, it's, says speaker, strategist, and advisor Liz Jazwiec, RN. yet first you should get genuine approximately how difficult a task in healthcare relatively is. concerning the damaging stuff you and your employees participants do to make it even tougher.

In her ebook, devour THAT Cookie! How place of work Positivity can pay Off...For participants, groups and businesses, Liz will get actual approximately all that and extra. In her darkly funny, ever-so-slightly sarcastic type -after all she was once an ER nurse - she builds a case for the robust advantages of a good place of work. (Hint: greater sufferer provider, stronger efficiencies and reduce worker turnover all make the list.)

Funny, inspiring and relatable, devour THAT Cookie! is filled with practical, down-to-earth strategies leaders can use right away to infuse positivity into their culture.

Readers will learn:

Why hokeyness - within the kind of titanic smiley face cookies and no-negativity days - really works.
How to decree and implement essential enjoyable in order that it s particularly, good, fun
Guidelines for doing celebrations the suitable way
Strategies for facing queens, poisoners, complainers and different challenge people
How to not succumb to approach paralysis
Why sufferer pondering is so harmful, and the way to do away with it from the organization
How to forestall judging shoe-heel smashers, pants unzippers, and different frustrating patients

Put the guidelines in consume THAT Cookie! into perform, you ll be surprised by way of the speedy advancements you spot on your association - when it comes to power, concentration, productiveness and sure, happiness.

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Eat THAT Cookie!: Make Workplace Positivity Pay Off...For Individuals, Teams, and Organizations by Liz Jazwiec


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